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Troubleshoot Active Sync under Exchange 2010

Hallo zusammen,

Heute zeige ich euch wie man Active Sync unter Exchange 2010 Troubleshooten kann. Im Exchange Control Panel (ECP) kann man bei einem Device die "Protokollierung starten" und anschliessend auf dem Smartphone die Synchronisierung starten.

Nach der Synchronisierungsaktion kann das "Protokoll abgerufen" werden.

Es wird dann ein Email mit dem Logfile als attachement gesendet.

Und so sieht das Logfile dann aus:

-----------------
 Log Entry: 0
-----------------

RequestTime :
02/03/2011 22:35:00

ServerName :
ICESRV01

AssemblyVersion :
14.01.0218.011

Identifier :
6EAEA200

RequestHeader :
POST /Microsoft-Server-ActiveSync/default.eas?Cmd=GetItemEstimate&DeviceId=6931C9C5C2AD711A3CF550DB43365344&DeviceType=PocketPC HTTP/1.1
Cache-Control: no-cache
Connection: Keep-Alive
Content-Length: 158
Content-Type: application/vnd.ms-sync.wbxml
Accept-Language: de-ch
Authorization: ********
Host: owa.icewolf.ch
Reverse-Via: ICESRV03
MS-ASProtocolVersion: 14.0
X-MS-PolicyKey: 1367734534


RequestBody :
<?xml version="1.0" encoding="utf-8" ?>
<GetItemEstimate xmlns="GetItemEstimate:">
 <Collections>
  <Collection>
   <SyncKey xmlns="AirSync:">1039710404</SyncKey>
   <CollectionId>1</CollectionId>
  </Collection>
  <Collection>
   <SyncKey xmlns="AirSync:">1857811711</SyncKey>
   <CollectionId>12</CollectionId>
   <ConversationMode xmlns="AirSync:"/>
   <Options xmlns="AirSync:">
    <FilterType>2</FilterType>
   </Options>
  </Collection>
  <Collection>
   <SyncKey xmlns="AirSync:">324743275</SyncKey>
   <CollectionId>8</CollectionId>
   <Options xmlns="AirSync:">
    <FilterType>5</FilterType>
   </Options>
  </Collection>
  <Collection>
   <SyncKey xmlns="AirSync:">503271107</SyncKey>
   <CollectionId>9</CollectionId>
  </Collection>
  <Collection>
   <SyncKey xmlns="AirSync:">1325143806</SyncKey>
   <CollectionId>RI</CollectionId>
  </Collection>
 </Collections>
</GetItemEstimate>

AccessState :
Allowed

AccessStateReason :
DeviceRule

DeviceAccessControlRule :
PocketPC (DeviceType)

ResponseHeader :
HTTP/1.1 200 OK
MS-Server-ActiveSync: 14.1


ResponseBody :
<?xml version="1.0" encoding="utf-8" ?>
<GetItemEstimate xmlns="GetItemEstimate:">
 <Response>
  <Status>1</Status>
  <Collection>
   <CollectionId>1</CollectionId>
   <Estimate>0</Estimate>
  </Collection>
 </Response>
 <Response>
  <Status>1</Status>
  <Collection>
   <CollectionId>12</CollectionId>
   <Estimate>0</Estimate>
  </Collection>
 </Response>
 <Response>
  <Status>1</Status>
  <Collection>
   <CollectionId>8</CollectionId>
   <Estimate>0</Estimate>
  </Collection>
 </Response>
 <Response>
  <Status>1</Status>
  <Collection>
   <CollectionId>9</CollectionId>
   <Estimate>0</Estimate>
  </Collection>
 </Response>
 <Response>
  <Status>1</Status>
  <Collection>
   <CollectionId>RI</CollectionId>
   <Estimate>0</Estimate>
  </Collection>
 </Response>
</GetItemEstimate>

ResponseTime :
02/03/2011 22:35:00

Grüsse
Andres Bohren

Print | posted on Thursday, February 03, 2011 10:56 PM | Filed Under [ Exchange ]

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