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Microsoft Team use CallerId from Callqueue or Autoattendant in Call App

Hi All,

I've blogged about how an Agent can make Calls to the Outside with a CallQueue / Autoattendant Calling Id

Now the User can make a call dorect from the Calls App in Teams


Until now, the user had to go to the Teams and make the call from there to use the Calling Id of the Callqueue or Autoattendant.


Now you can use directly the Teams Calls app and select the CallerId from the Dropdown.



Regards
Andres Bohren


Print | posted on Saturday, July 2, 2022 9:45 AM | Filed Under [ MicrosoftTeams ]

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