Microsoft Team use CallerId from Callqueue or Autoattendant in Call App

Andres Bohren

2022-07-02

Hi All,

I've blogged about how an Agent can make Calls to the Outside with a CallQueue / Autoattendant Calling Id

https://blog.icewolf.ch/archive/2021/10/08/microsoft-teams-call-queue-calling-id.aspx

Now the User can make a call dorect from the Calls App in Teams

Until now, the user had to go to the Teams and make the call from there to use the Calling Id of the Callqueue or Autoattendant.

Now you can use directly the Teams Calls app and select the CallerId from the Dropdown.

Regards

Andres Bohren

Works as a Microsoft Cloud Engineer/Architect for midsize to large Enterprises. He has a special focus on M365 including Identity, Messaging, Communication, Security and PowerShell but also Azure Technologies. He is Co-Organisator of the <Microsoft 365 Community Schweiz> Meetup group and was Speaker at several other Meetups.